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The New York Care Coordination Program (NYCCP) is a not-for-profit organization which is governed by a board of directors consisting of county representatives, peer and family members and provider organizations. 


"It is a real rethinking of what we in mental health services do — of moving the system away from management to recovery."
~ Bob Long, Commissioner of Onondaga County Dept. of Mental Health and former co-chair of the NYCCP Steering Committee


The NYCCP consists of an interrelated set of programmatic, clinical, regulatory, fiscal, and technical initiatives designed to transform clinical and social support services.

Transformational goals include:

  • A system-wide, recovery-oriented culture change that is peer/family driven
  • Performance management and financial strategies
  • Dissemination of best practices, including:

Results achieved to date:

  • Decrease in Medicaid spending
  • Improvement in quality of life
  • Decrease in contacts with criminal justice
  • Increased use of person-centered practices
  • Evidence of recovery focus or recovery orientation